Privacy

Doorcam runs on your Mac and talks to Ring directly. This page lists what the app stores, what it sends and what it never sends.

Your Ring account

• You sign in to Ring inside the app. Your password is sent to Ring's login server and is not saved.
• Ring returns a login token, which Doorcam keeps in your macOS Keychain.
• Your Mac appears in the Ring app under Control Center > Authorized Client Devices as "Doorcam (Mac)", where you can revoke it.
• Signing out in Doorcam removes the stored login and your Ring cameras from the app.
• Settings and camera snapshots are stored on your Mac.

Anonymous usage statistics

Doorcam can send anonymous usage statistics to TelemetryDeck, an analytics company in Germany that hosts its data in the EU. They show how many people use the app and which versions are in use.

What is sent:

• That the app was launched.
• Technical details: app version and build, macOS version, Mac model and processor type, language and region, time zone, screen size, and light or dark appearance.
• An anonymous install ID: a random value created on first launch and scrambled before it leaves the Mac. It is used to count active users.
• How the app is set up: the number of cameras (0 to 3, or "4+"), whether a Ring account is signed in, whether any manual cameras exist, the refresh interval, whether notifications are on, and whether the app is on trial, subscribed or expired.

What is never sent: email addresses, passwords, camera names, pictures, video, or Ring account and device IDs.

You can turn this off with "Share anonymous usage statistics" in Settings.

Payments and licences

Payments are handled by Polar. The app checks your licence key with Polar about twice a day and sends nothing else.

Updates

Doorcam checks doorcam.app for a new version once a day and installs it automatically. You can turn automatic installs off in Settings.

This website

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